When will I receive the government electricity credit?
A scheme has been approved by the government to credit all residential electricity customers with €600, in three €200 (incl. VAT) instalments.
The credits were applied to customer's accounts in each of the three payment periods:
- the first occurring between 1 November 2022 – 31 December 2022
- the second occurring between 1 January 2023 – 28 February 2023
- the third occurring between 1 March 2023 – 30 April 2023.
We've applied the third credit to all residential electricity customer’s accounts.
All Bord Gáis Energy customers with a residential electricity account (including Pay As You Go customers), as of 27 February 2023, will be eligible for the third credit.
The credit has been applied to customer's accounts automatically. Customers with an online account will be able to see the credit in the 'Bills and Transactions' tab on their account dashboard. If you don’t have an online account, you can register here. Customers can also see the credit on their next bill after the credit has been applied.
Pay As You Go customers
When your credit is available, Bord Gáis Energy will send you an SMS. If we don't have your mobile number, we'll send you a letter. After you receive your SMS/letter, you'll then be required to top up your PAYG meter by a minimum of €10. Click here for more information on how to receive your credit.