All residential electricity customers, including Pay As You Go customers, that are not identified as being low usage electricity accounts are eligible for the credits.
Eligible Bord Gáis Energy customers with a residential electricity account as of 29 November 2023 will receive the first credit.
Low usage accounts
Per government guidelines, a low usage electricity account is one which has not met the minimum consumption threshold of 150 kWh in each period of three months in the four consecutive periods of three months occurring in the period beginning on 1 July 2022 and ending on 30 June 2023. Low usage accounts are not eligible for the credit.
If you've a microgeneration account registered with ESB Networks for the payment period, you won't be on the low usage list and will therefore receive the credit.
Where the holder of a low usage electricity account meets one or more of the following criteria, they will be receive the credits:
- If you're a registered vulnerable customer
- if you're eligible to be registered as a vulnerable customer
- If you hold a hardship meter account.
Business customers and gas customers are also not eligible for the credit. For more information on the scheme and eligibility, see cru.ie.