During this time, ESB Networks have suspended taking indoor and outdoor meter readings due to Covid-19 Level 5 restrictions, while Gas Networks Ireland have suspended taking indoor meter readings. We would strongly encourage our customers to submit readings regularly where possible during this time through one of the following options:
- For gas and/or electricity, you can sign-in to your online account to submit a meter reading. If you don’t have an online account, you can register.
- Submit through Gas Networks Ireland and/or ESB Networks, just make sure you have your MPRN/GPRN number to hand.
*For all large business customers, your meter will continue to be read remotely.
To help the accuracy of your bills, we recommend that you provide meter readings where possible. The best time to provide a read is within five days of your next bill date. If you provide a read outside of this time, the read you submitted will be used by Networks to make your next estimated bill more accurate.