Within 5 days of your next bill issue date is a good time to submit a read. If the read is submitted during this time and is accepted by ESB Networks and/or Gas Networks Ireland, it will be used on your next bill.
You can still submit a read outside of this window, but this read may not be used on your next bill. However, every meter reading helps make your future bills more accurate.
In case of a price change during your billing period, the usage on the bill will be split on a pro rata basis, depending on the number of days in the billing period.
To check your next bill issue date, sign in to your online account and select the account you wish to view. On your accounts page, you'll see three tiles. The middle tile confirms a date range of when you should expect your next bill to issue.
In the example image below, this customer expects to have their next bill issue between 13 October and 2 November. A good time for this customer to submit their reading would be between 2 October and 12 October.
If you don't have an online account, you can register in just a few quick steps.
If you experience difficulty reading your meter, you can follow our step-by-step guide on how to read your meter.
Please note: The figures shown in the image above are for illustrative purposes only.