Will you inform me before my Fixed Term Contract ends?
Yes; we'll send you a letter or email 45 days before your contract end date, to remind you that your contract is ending. We may also call you, depending on your marketing preferences.
The letter or email will confirm your options and give you details of our current best offers.
You can view your contract end date at any time by checking your latest bill. You'll see your contract end date in the top-right corner, underneath your account number and plan name. This applies to all bills issued from 20 June 2023.
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