Bord Gáis Energy endeavours to provide a high quality service for all our customers. Should you have any queries or comments please fill in the information below and we will respond to your request.
Bord Gáis Energy endeavours to provide a high quality service for all our customers. Should you have any queries or comments please fill in the information below and we will call you back at your convenience to respond to your request.
From your previous experience of dealing with Bord Gáis Energy, how would you rate us on the following aspects:
Bord Gáis Energy endeavours to provide a high quality service for our natural gas customers.
Please ensure that you have your account number ready when you call us. We can only discuss account information with the account holder.
In order to maintain the highest level of service we may record and monitor telephone calls.
Opening hours are Monday-Friday, 8am - 8pm and Saturday, 9am - 5.30pm for gas account and home team queries.
Calling from overseas: +353 1 233 5101
Email us at firstname.lastname@example.org
Fax: 1850 631 631
Bord Gáis Energy
PO Box 10943
We recognise that some of our customers may have special requirements. If you have any special requirements please contact our Customer Care Team who will be happy to assist you. They can be contacted by email email@example.com or by writing to Bord Gáis Energy, PO Box 10943, Dublin 2.
In the interest of public safety, all emergency messages are recorded.
We also provide a Minicom service. A number that enables members of the public with speech or hearing impairments to contact us. Our Minicom number is 1850 630 630. To use the Minicom service you will need a Minicom text phone. Each side of the conversation is typed in and appears as text on your Minicom screen.
Bord Gáis Energy now offers a 24 hour automated telephone service for bill enquiries, payments and meter readings in five languages: English, Irish, Polish, Russian and Mandarin Chinese.
Call 1850 427 101 for the 24 hour English & Irish language service
Call 1850 633 633 for the 24 hour Polish, Russian and Mandarin Chinese language service
This service allows you to:
Bord Gáis Energy Limited is a registered company in Ireland. Our company registration number is 463078 and our registered office is One Warrington Place Dublin 2.