How can I check what price plan I am on?

To check what price plan or tariff you’re on, check your latest bill.

You can see what plan you’re on in the top-right corner of your bill, underneath your account number.

See image below for an example:

Please note:

If you've just joined or changed plan and haven't received a bill yet, you can find the name of your plan on your order confirmation email.
To understand your tariff and unit rates, see our Tariffs Explained page. To change to a different price plan, compare our plans.
To view and download your bill see How can I view and download my bills online?.