How can I view my usage on my online account?
Follow the steps below to view your energy usage online.
To view your usage on your online account follow the steps:
- Sign in to your online account. Don’t have an account? You can register now.
- On 'My accounts' page select the account you want to view your usage.
- From your account dashboard, select the ‘Cost & usage’ tab.
- Under the 'Usage' view, you can see your past usage in kWh for the last 12 billing cycles.
- In the ‘Usage (kWh)’ box, you can see:
- Current usage
- Difference between usage of current bill and previous bill
- Difference between usage of current bill and bill from same billing period a year ago
- Under the 'Cost' view, you can see your previous bill amounts for the last 12 billing cycles. You can highlight any bill on the graph to see the exact amount.
- The ‘Cost in €’ box shows:
- Cost of current bill
- Difference between cost of current bill and previous bill
- Difference between cost of current bill and bill from same billing period a year ago
Information for smart plan customers
If you’re a smart meter customer on a half-hourly (time-of-use) plan, you’ll be able to see your daily, weekly and monthly usage on your online account. For more information, see How can I view my smart usage online?