How do I close a Bord Gáis Energy account that is not in my name?
Keep reading to learn how to close an account that's not in your name.
I’m a landlord, and my tenant is moving out.
- Open a new account in your name until you have a new tenant. This is important to avoid disconnection. You can sign up online here or contact us.
My housemate is moving out, but I want to take over the account.
- Open a new account in your name. (Accounts can't be transferred). You can sign up online here or contact us. The old account will be automatically closed once the new account is opened.
A loved one has passed away, and I need to close their account.
- If you need to close the account of a deceased customer, contact our dedicated Bereavement Support team for assistance. Click here for more information on the bereavement process and how to contact the team.