What is a priority customer?
A priority customer is a person who is reliant on electrical home medical equipment, both life-supporting and non-life supporting.
The following equipment qualifies:
You qualify if you use the following medical equipment in your home.
Life support equipment:
- Home dialysis
- Oxygen concentrator
- Peg tube feeding pump
- Personal suction machine
- Total parental nutrition machine
- Ventilator
Non-life support equipment:
- Electric hoist
- Electric pressure-relieving mattress
- Household lift
- Nebuliser
If you would like to apply for priority services, please complete our Priority Customer online registration form.
For further information or to print a registration booklet, please view our Electricity Code of Practice.