Smart Meters

If you smell gas or suspect the presence of Carbon Monoxide call 1800 20 50 50

If you smell gas or suspect the presence of Carbon Monoxide or a Carbon Monoxide Alarm has activated please phone Gas Networks Ireland as soon as possible on 1800 20 50 50 to report this. For more information please see safety advice https://www.bordgaisenergy.ie/home/help

If a Bord Gáis Energy service engineer has worked on your gas appliances in the last 12 months and you have reported a gas safety incident to Gas Networks Ireland, we would ask that you also inform us on 01 6832657 so that we can follow up with you.

Smart Meters

A greener, more sustainable Ireland. Every smart meter will help us all become more energy efficient and environmentally friendly as we work towards a low-carbon future. Smart meters will facilitate the development of Ireland’s renewable generation, and support the electrification of transport and heat.

• Better information: Smart meters will provide you with greater access to accurate information on your energy usage.

• Accurate billing: Smart meters will significantly reduce the need for manual meter readings and estimated bills.

• Improved customer service: The new smart meters will allow us to find faults quicker and manage the network more efficiently.

• Smart services: New smart products and services will give you more choice, enabling you to move some of your consumption to times of the day when electricity is cheaper.

A greener, more sustainable Ireland. Every smart meter will help us all become more energy efficient and environmentally friendly as we work towards a low-carbon future. Smart meters will facilitate the development of Ireland’s renewable generation, and support the electrification of transport and heat.

• Better information: Smart meters will provide you with greater access to accurate information on your energy usage.

• Accurate billing: Smart meters will significantly reduce the need for manual meter readings and estimated bills.

• Improved customer service: The new smart meters will allow us to find faults quicker and manage the network more efficiently.

• Smart services: New smart products and services will give you more choice, enabling you to move some of your consumption to times of the day when electricity is cheaper.

Bord Gáis Energy Smart Plans

About Smart Meters and Our Smart Plans

Bord Gáis Energy’s Smart Plans have arrived.

Make the most of your smart meter with a range of smart plans that will help improve energy efficiency, lower your energy bills and reduce your carbon footprint.

With people set to ‘stay at home’ for the foreseeable future, there’s no better time than now to get smart about your energy costs.

Background and benefits

Smart meters are the next generation electricity meters and will replace older mechanical meters. When fully operational, smart meters will bring benefits to the consumer, the environment and the economy.

In September 2017 the Commission for Regulation of Utilities (CRU) announced the details of the delivery plan for the introduction of smart meters to Irish homes and businesses. The CRU has tasked ESB Networks with the roll-out of the National Smart Metering Programme (NSMP), which involves replacing all existing electricity meters with Smart Enabled Meters.

Phased rollout - ESB Networks plans to deliver 250,000 new meters by the end of 2020. A further 500,000 meters are expected to be rolled out every year from 2021 to 2024.
Reduced need for estimated bills. ESB Networks expect that from 2021 smart meters will give customers access to more accurate and regular information on their electricity usage. Customers will be able to access the information they need to make more informed choices about their consumption and tariffs.
Environmental benefit. The environment will benefit because smart metering will encourage energy efficiency and support an increase in renewable power on the electricity system.

For more information

ESB Networks have put together a detailed list of questions, answers and useful information about smart meters.

Visit ESB Networks website or call ESB Networks directly on 1800 928 123 or 01 698 5005 for further information.

Alternatively visit our smart meter information within our help section for more on how smart metering will affect our customers.

Frequently Asked Questions