How do I change or update my Direct Debit?

If you've changed bank account or need to update your direct debit details for any reason, follow the steps below:

Step 1: Sign in to your online account. On your accounts page, click on 'View account' for the account in which you want to set up direct debit.

Image of View Account button on My Accounts page on online account

Step 2: Click on the 'Payment Options' tab which is visible in the middle of the screen, underneath your bill summary tiles.

Payment options tab on online account

Step 3: Click the Direct Debit button.

Direct debit button on online account

Step 4: Click the ‘Edit’ button, beside your account number.

Edit Direct Debit Button

Step 5: Enter your Account name and IBAN details into the required fields*.

Direct Debit Sign Up Form

Step 6: Please read the agreement and all other information and tick the relevant boxes to continue.

Direct debit agreement tick boxes

Step 7: Once this has been completed, you can click the ‘Sign up for Direct Debit’ button in the bottom right-hand corner.

*Please note: you can add or update your direct debit details online if you have an Irish bank account or a Revolut bank account. If you have a non-Irish bank account, please contact us to add or update your details.  

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