How do I change or update my Direct Debit?

If you've changed bank account or need to update your direct debit details for any reason, follow the steps below:

Step 1: Sign in to your online account. On your accounts page, click on 'View account' for the account in which you want to set up Direct Debit.

view account button

Step 2: Click on the 'Payment Options' tab which is visible in the middle of the screen, underneath your bill summary tiles.

Payment options tab

Step 3: Click the Direct debit button.

Direct debit button

Step 4: Click the ‘Edit’ button, beside your account number.

Step 5: Enter your Account name and IBAN details into the required fields*.

Step 6: Please read the agreement and all other information and tick the relevant boxes to continue.

Direct debit agreement tick boxes

Step 7: Once this has been completed, you can click the ‘Sign up for Direct Debit’ button in the bottom right-hand corner.

*Please note: you can add or update your Direct Debit details online if you have an Irish bank account. If you have a non-Irish bank account, please contact us to add or update your details.  

Related FAQs

How do I set up a Direct Debit?